Shipping policy
Order Processing
All orders are processed within 1–2 business days after payment has been successfully received. Orders are not processed or shipped on weekends or public holidays.
Shipping Times
Estimated delivery times are as follows:
United States: 3–7 business days
Canada: 5–10 business days
Europe: 7–14 business days
International: 10–20 business days
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, customs clearance, or other unforeseen circumstances.
Shipping Costs
Shipping charges are calculated at checkout based on your shipping address and the selected shipping method. Free shipping promotions may be available on qualifying orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number, allowing you to track your shipment online.
Incorrect Shipping Address
Please ensure that your shipping address is accurate before placing your order. We are not responsible for delays or lost packages resulting from incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
If your order has not arrived within the estimated delivery timeframe, please contact us. We will work with the shipping carrier to investigate and help resolve the issue as quickly as possible.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery. Include clear photos of the damaged product and packaging so we can assist you with a replacement or refund, where applicable.
International Orders
International customers are responsible for any customs duties, import taxes, or other fees imposed by their country's customs authorities.
Contact Us
If you have any questions about shipping or your order, please contact our customer support team. We are always happy to help.
Last Updated: June 30, 2026